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+ The card won’t connect to my phone

Follow the instructions in the app to connect your card. If setup fails, try placing your card closer to your device.

If there is another card nearby, the app may attempt to connect to it. Try moving your card to a different location.

If this doesn’t work try turning your phone off then on to reset Bluetooth.

+ My card won't reconnect

If Bluetooth disconnects and won't reconnect to the card, there may be an issue with Bluetooth on your device.

Try restarting your device and / or quitting the Safedome app. You quit the app by double clicking the Home button to bring up the fast app switcher, navigate to the Safedome app screen and swipe it up off the screen.

Note: iOS 11 has known issues that Apple is working on to resolve.